With eClaims, claiming your individual benefits is easy and hassle free! Here's how:
It’s an online portal that our customers can use to file a claim and submit supporting documents.
You can access eClaims via our eClaims portal.
You can use eClaims to file a claim online for a loss that’s covered by your policy.
You can file the following claims online:
You can file a claim in three simple steps:
Yes. 4MB per file and total of 7MB collectively.
You can either upload a smaller file or submit your claim via phclaims@manulife.com instead.
eClaims is only available for individual life insurance. If you are covered by a Group Insurance policy, please contact your employer to submit your claim.
You can follow up on your claim by emailing phclaims@manulife.com. Please indicate your reference number in the subject line.
Depends on the type of claim:
You and your agent will receive an email notification from phclaims@manulife.com if your claim is approved or denied.
Your claim benefit will be deposited to your bank account.