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PAYMENT FACILITIES

Important reminders:

1.  Prepare the following information when paying for your Premium:
     •  Policy Number
     •  Full Name of Policy Owner
     •  Premium Due

2.  Use the Bills Payment Slip when paying thru any of our bank/collecting partners.

3.  Indicate Manulife Chinabank Life Assurance Corporation as the “Biller” and your “Policy Number” as the Reference/Subscriber Number.

4.  Transactions made via the bills payment facility of our partner banks are automatically posted one (1) banking day after the transaction date.

5.  GCash and PayMaya payment transactions will be posted up to 3 days after the transaction date (subject for their respective cut-off times).

6.  Credit Card is available for regular premium payment transactions.The following transactions are not allowed:
     •  Split Transactions (multiple swipe using one credit card)
     •  Fund Accumulator and Premium Deposit Fund
     •  Single Premium: Variable Life (Single Pay)/Top-up payments
     •  Cash Loan Repayments

 


 

Auto Debit Arrangement (ADA)

     •  Available with China Bank and China Bank Savings
     •  Simply fill up the specific bank form and submit together with the ADA Retry form and proof of account to Manulife office

Note:  Rules on Third Party Payor shall apply.  If the owner of the bank account is a qualified third party, please fill out a Payor Information Form (PIF).

 

Auto-Pay Transaction (Credit Card)

     •  Premium due will be billed directly to your VISA, MASTERCARD, American Express (AmEx), or Japan Credit Bureau (JCB) credit card
     •  Simply fill up the credit card authorization form to enroll your Credit Card account and submit to any Manulife office

Note:  Rules on Third Party Payor shall apply.  If the owner of the bank account is a qualified third party, please fill out a Payor Information Form (PIF).

 

Online via online.manulife.com.ph

     •  Credit and Debit Cards - VISA and Mastercard
     •  Limited to Peso Premium Paying policies with Regular Billing Method
     •  Payments through Manulife Online using credit or debit cards are automatically posted one (1) banking day after the transaction date.

 

Bank/Collecting Partners

A.  Peso denominated policies      
Bank/Collecting Partners Available Facilities
Over the counter ATM facility Phone banking Mobile banking Internet banking
China Bank (CBC)
China Bank Savings (CBS)  
Banco De Oro (BDO)
Bayad Center        
Bancnet  
GCash      
Paymaya      
 
The online channels of CBC and BDO are available. Below are the steps to pay for premiums using bank’s online bills payment facility:
     1. Log in on the bank’s internet banking portal/mobile banking app
     2. Enroll MCB Life/ Manulife Chinabank as “Biller”
     3. Input the Policy No. in the Reference/Subscriber No. field
     4. Input Policyowner’s Name in Subscriber Name 
     5. Go to the BILLS PAYMENT section
     6. Selct MCB Life/ Manulife Chinabank as “Biller”
     7. Check the Policy No. in the Reference/Subscriber No. field
     8. Input the premium amount
     9. Complete the transaction process
 
B.  Dollar (USD) denominated policies
     •  Pay over-the-counter at China Bank
     •  Email a copy of your transaction slip to PHCustomerCare@manulife.com for validation and payment posting