Payment Facilities | Frequently Asked Questions

IMPORTANT REMINDERS:

Prepare the following information when paying for your Premium:
- Policy Number
- Full Name of Policy Owner
- Premium Due
Use the Bills Payment Slip when paying thru any of our bank/collection partners.
Indicate Manulife China Bank Life Assurance Corporation as the “Biller” and your “Policy Number” as the Reference/Subscriber Number.
Payments through banks and collection centers will be posted within one to three (1-3) banking days from the date of transaction.
Credit Card is available for regular premium payment transactions. The following transactions are not allowed:
- Split Transactions (multiple swipe using one credit card)
- Fund Accumulator and Premium Deposit Fund
- Single Premium: Variable Life (Single Pay)/Top-up payments
- Cash Loan Repayments

Available with China Bank and China Bank Savings
Simply fill out the specific bank form and submit together with the ADA Retry form to Manulife office

Premium due will be billed directly to your VISA, MASTERCARD, American Express (AmEx), or Japan Credit Bureau (JCB) credit card
Simply fill out the credit card authorization form to enroll your Credit Card account and submit to any Manulife office

PESO DENOMINATED POLICIES

* For phone and internet banking, enroll your account with your respective bank.

DOLLAR (USD) DENOMINATED POLICIES

Pay over-the-counter at China Bank
Email a copy of your transaction slip to PHCustomerCare@manulife.com for validation and payment posting

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