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Payment Facilities | Frequently Asked Questions

IMPORTANT REMINDERS:

  1. Prepare the following information when paying for your Premium: 
    • Policy Number
    • Full Name of Policy Owner
    • Premium Due
  2. Use the Bills Payment Slip when paying thru any of our bank/collection partners.
  3. Indicate Manulife China Bank Life Assurance Corporation as the “Biller” and your “Policy Number” as the Reference/Subscriber Number.
  4. Payments through banks and collection centers will be posted within one to three (1-3) banking days from the date of transaction.
  5. Credit Card is available for regular premium payment transactions. The following transactions are not allowed:
    • Split Transactions (multiple swipe using one credit card)
    • Fund Accumulator and Premium Deposit Fund
    • Single Premium: Variable Life (Single Pay)/Top-up payments
    • Cash Loan Repayments
  • Available with China Bank and China Bank Savings
  • Simply fill out the specific bank form and submit together with the ADA Retry form to Manulife office
  • Premium due will be billed directly to your VISA, MASTERCARD, American Express (AmEx), or Japan Credit Bureau (JCB) credit card
  • Simply fill out the credit card authorization form to enroll your Credit Card account and submit to any Manulife office
  • Credit and Debit Cards - VISA and Mastercard
  • Limited to policies with Regular Billing Method

PESO DENOMINATED POLICIES

Bank/Collecting Partners
Available Facilities
Over the Counter ATM Facility Phone Banking Internet Banking
China Bank
Banco De Oro
China Bank Savings      
Bayad Center      

* For phone and internet banking, enroll your account with your respective bank.

 

DOLLAR (USD) DENOMINATED POLICIES

  • Pay over-the-counter at China Bank
  • Email a copy of your transaction slip to PHCustomerCare@manulife.com for validation and payment posting